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Review our Complaints Webpages


Hello 


We have recently updated our complaints webpage and reviewing it to make it clearer and more accessible. 

As part of this, we’re working with residents to make sure the page works well for everyone.

We’d really value your views on how easy the page is to use, whether it helps you understand the complaints process and if there’s anything we could improve.

You’ll find draft versions attached to your email. Please take a few minutes to read them and complete this short survey:

We'd welcome your feedback by close, Tuesday 14 October 2025.  

Thank you 

1.  

Do you find the information on the webpages easy to understand?

* required
2.  

Do the webpages clearly explain what a complaint is and how to make on? 

* required